Official Meta Tech Provider

A teammate on WhatsApp
that gets smarter with every conversation

Teach him about your business, and he starts answering customers on WhatsApp. When he doesn’t know something, he asks you - remembers next time, and takes more off your plate over time.

START FOR FREE See how it works
Answers only from what you taught him Review before customers see it You're in control at every moment
Answered from your knowledge
Saved to your knowledge
Asks you before guessing
Works alongside you, not instead of you Answers in your business tone Learns from every update you make Managed from within WhatsApp New info replaces old info Never makes up answers Asks you when something is missing Review before it goes live No technical knowledge needed
The problem

Your phone never stops. Most of it is the same five questions.

Opening hours. Pricing. Availability. Directions. Returns. You know the answers by heart. Your customers keep asking at 8am, 10pm, Sundays. Every hour you spend typing is an hour you don't spend running the business.

0
of messages
are the same questions, every week
Hours, prices, availability - questions you've already answered a hundred times.
0
per month
lost to typing the same replies
More than a full working day, every month, spent only on answering WhatsApp.
0
minutes on average
until a customer gets a reply
By the time you see the message, the customer has already moved on.
You didn't start a business to type the same four sentences a hundred times. Let someone reliable handle those - and pull you in only when it actually matters.
What is Answr

WhatsApp automation that actually understands your business.

Answr helps small businesses reply to customers automatically on WhatsApp, without losing control or relying on rigid chatbot flows. See how automated WhatsApp replies work.

Instant replies, without being online

He answers customer questions about pricing, availability and services automatically - so you don't have to be on your phone all day.

Learns your business, not scripts

Unlike traditional chatbots, he learns from your business knowledge and improves with every interaction.

You stay in control

When he's not sure, he checks with you, answers the customer, and remembers for next time.

Handles whatever customers send

Voice notes, videos, photos and PDFs - he reads them and answers. He sends your files out too, like a price list or a menu, right when the customer needs it. In whatever language they wrote in.

75%
fewer replies you write yourself, within the first 30 days
~9 hrs
back every month - more than a full working day

Measured across the businesses already using Answr: how many customer replies the owner typed by hand, versus how many Answr sent.

How it works

A teammate that earns trust before it takes over.

Three stages. Teach him, test him, switch him on. Every step happens in WhatsApp - no new platform to learn.

Step 01 / Teach
01

Teach him your business - in plain language.

Drop in your website, PDFs, price lists, or chat history. Or just type what's true: "shipping is 2–4 days, no refunds on sale items." He turns all of it into confirmed knowledge.

Works with Google Drive, Dropbox, Sheets, CRMs, and raw chat exports.
Answr · setup
Hi! I'm Answr. Drag in anything that describes how your business works.
price-list.pdf
Here's our price list.
Got it - 42 items, 6 service tiers. I'll also need your return policy. Link or paste?
shipping is 2–4 days. no refunds on sale items. exchange within 14 days.
✅ Saved. 3 rules confirmed. Ready to test.
Step 02 / Simulate
02

Simulate before you go live.

Run real customer questions past him and watch exactly how he replies. Adjust tone, correct mistakes, add nuance. Nothing touches a real customer until you're ready. See how Answr avoids guessing.

Tests run against your own WhatsApp - nothing public.
Answr · simulation
🧪 Simulation mode. Ask me anything a customer might.
what are your hours on Sunday?
We're open Sunday 10am–6pm. Last entry at 5:30pm.
do you ship to Haifa same-day?
I don't know - want me to ask you when a real customer asks this?
yes, always ask
✅ Rule saved. I'll escalate same-day shipping questions.
Step 03 / Go live
03

Connect & hand off - keep full control.

Connect your WhatsApp Business number through Meta (free). He handles the repeats; if you jump into a chat yourself, he steps back for 12 hours. Pause anytime. See exactly how the Meta connection works.

Official Meta Tech Provider
Answr · Meta setup
Connecting…
So Answr can receive and send messages to customers for your business, connect your WhatsApp Business number using this link: app.answrhq/connect…
Your number is linked to Answr successfully. Do you want Answr to start replying to customers automatically on WhatsApp?
Yes, turn it on
Your WhatsApp agent is now live and replying to customers automatically.
Dana: hi, is the blue sweater in M still in stock?
Answr → Yes, size M is available. Want me to hold one for you?
Dana: yes please!
🔔 Heads-up: Dana wants a hold on the M blue sweater. Reply yes/no here.
Scroll to continue
Step 01 / Feed your knowledge
01

Teach him your business - in plain language.

Drop in your website, PDFs, price lists, or raw chat exports. Or just type what's true: "Delivery 2–4 days, no returns on sale items." He turns it all into verified knowledge.

Works with Google Drive, Dropbox, Sheets, CRM systems, and raw chat exports.
Step 02 / Simulate
02

Simulate before you go live.

Run real customer questions past him and watch exactly how he replies. Adjust tone, correct mistakes, add nuance. Nothing touches a real customer until you're ready. See how Answr avoids guessing.

Tests run against your own WhatsApp - nothing public.
Step 03 / Go live
03

Connect & hand off - keep full control.

Connect your WhatsApp Business number through Meta (free). He handles the repeats; if you jump into a chat yourself, he steps back for 12 hours. Pause anytime. See exactly how the Meta connection works.

Official Meta Tech Provider
The learning loop

Every correction makes him permanently smarter.

He shows up already knowing a lot - he reads your past chats the moment you connect. From there he keeps learning: from the way you write, from the conversations you answer yourself, and from any file or website you share. Correct him once, and the next ten customers get the right answer automatically.

01 / ASK
Customer asks something new
Do you offer wholesale pricing for cafés?
02 / ASK YOU
He escalates - with context
Unsure: customer asks about wholesale. Reply here and I'll save it as a rule.
03 / LEARN
Your answer becomes knowledge
Wholesale starts at 50 units. Email wholesale@ for a quote.
Next time anyone asks - he replies instantly, from your own words.
He started this one

I noticed a few customers asked whether the fridge needs to be unplugged before the move. From your answers I understood it doesn't - it can stay plugged in until the team arrives. From now on I'll answer that myself. Correct me if I've got it wrong.

You don't have to wait for him to get stuck. He spots the question coming up again and again, works out the answer from what you've already said, and asks you to confirm before he starts using it.

Why it's different

Most chatbots guess. Answr asks you.

A confident wrong answer costs you more than silence. He is built around the opposite philosophy: answer only when grounded, escalate when unsure.

Regular chatbots
  • Answer from a script - someone has to write out every question, and every answer, in advance.
  • Answer anyway - even when they don't know, so they invent a policy you never had.
  • Stay the same - every price change means someone going back in to edit the bot.
  • Text only - a voice note or a photo stops them, and they can't send your price list.
  • Usually connect to nothing - no calendar, no customer list, and often a setup fee on top.
  • Keep talking over you - they carry on replying while you're already in the chat.
Answr
  • Knows your business - your prices, your hours, your services - in your own words.
  • Won't guess - if he isn't sure he asks you, then goes back to the customer with your answer.
  • Gets better every week - you correct him once and he remembers for good.
  • Reads and sends anything - voice notes, videos, photos and PDFs coming in; your files going out.
  • Plugs into what you use - calendar, customer list, over 1,000 tools. No setup fee, one fixed price.
  • Steps aside when you step in - answer a customer yourself and he goes quiet in that chat for 12 hours.
The result: He doesn't replace you - he works alongside you. He replies from your knowledge, asks when needed, and learns every day. You stay in control; you save hours. And this is a real product, not a few off-the-shelf tools taped together - we built every part of it ourselves.
Everything in one chat

No dashboard. Just your own chat.

He sits in WhatsApp like a teammate you can message. Tell him what changed, ask him what's on today, or get him to do something for you. There's no app to open and nothing new to learn.

  • Tell it what changed

    “We're closed on Fridays now.” That's the whole job - from the next message on, that's what your customers hear.

  • Turn it on and off

    “Stop replying until tomorrow morning.” He stops, and he tells you when he's back on.

  • Ask him to do things for you

    Book a meeting and send the invite. Check what's on your calendar today. Add a new customer to your list.

  • Connect your tools with one tap

    “Connect my calendar.” He sends a link, you approve it, and new bookings start landing in there on their own.

Answr · your chat
we're closed on Fridays from now on
Done. From now on I'll tell customers we're closed on Fridays. Anything else?
what's on my calendar today?
Three things: 11:00 site visit, 14:00 sales call, 17:30 supplier. Want me to remind anyone?
stop replying until tomorrow morning
Stopped. I won't reply to customers until 08:00, and I'll let you know when I'm back on.
  • Google Calendar
  • Outlook
  • Google Drive
  • monday.com
  • Salesforce
  • Zendesk
  • CRM systems
  • Booking & scheduling
  • Invoicing
  • Online stores
  • Help desks
  • +1,000 more

He works with over 1,000 tools. If the one you use isn't there, we'll build it. No setup fees, on any plan.

What owners say

Business owners getting their time back.

As a lawyer, I can't afford wrong answers. What surprised me about Answr is that he refuses to guess. If he's unsure, he escalates to me. Now he handles questions about fees, documents, and timelines - without compromising accuracy.

Eli G.
Eli G.
Managing Attorney
Saves 9–12h/wk

I was answering messages at dinner and on weekends. Answr now handles most of those conversations instantly. Customers get precise answers, and I only step in when something unusual comes up. I finally have my evenings back.

Sivan S.
Sivan S.
Founder, Studio Boutique
Handles 72% routine

Insurance is detail-heavy. Answr answers strictly from our approved explanations - when a question falls outside, he asks me first. That balance between automation and control is what makes him different.

David E.
David E.
Founder, Tkuma Insurance
Live for 42days
Pricing

Pay only when it saves you time.

Start risk-free. Upgrade once he's already working for you.

Basic
$79 /mo
Up to 750 replies per month
  • 2 weeks free to try - no credit card required
  • No setup fees - ever
  • Replies from your business knowledge
  • Connect to external systems
  • Active learning from your corrections
  • Knowledge import - documents, website, chats
START FOR FREE
Most popular
Unlimited
$159 /mo
Unlimited replies
  • 2 weeks free to try - no credit card required
  • No setup fees - ever
  • Replies from your business knowledge
  • Connect to external systems
  • Active learning from your corrections
  • Knowledge import - documents, website, chats
START FOR FREE

Both plans start with 2 weeks free. No credit card to start, no setup fees, cancel whenever you want. Your knowledge stays yours.

FAQ

What to know before you get started.

What does day-to-day use look like?
Answr answers the repetitive stuff on WhatsApp from your confirmed business knowledge, and pulls you in only when he's unsure - sending a short TL;DR and a direct question so you can decide once and move on. Correct him in plain language; corrections become confirmed knowledge. You can pause auto-replies anytime.
What happens if I jump into a customer conversation myself?
When Answr sees an owner reply in a thread within the last 12 hours (the default mute window — adjustable), he stays silent in that conversation and won't compete with you or confuse the customer. When you stop engaging, he can resume.
What sources can I feed Answr?
Your website, docs, PDFs, price lists, policies, product catalogs, chat exports, and optionally a CRM or order tool. You can also teach him in plain language on WhatsApp. Sources aren't treated as truth automatically - he relies on confirmed knowledge and asks when something should become official.
What does setup look like?
Setup is WhatsApp-first. Sign up, move to WhatsApp, feed him sources, run a simulation. All of these steps work with regular WhatsApp. Only when you're ready to go live do you connect a WhatsApp Business number (free through Meta).
Do I need to talk to someone to activate it?
No. Fully self-serve end to end - no calls, no human gatekeeper.
How is this different from a chatbot?
Chatbots optimize to always respond, even when unsure - that's how confident wrong answers happen. Answr optimizes for business truth: he doesn't guess, asks you when uncertain, needs zero flow charts, learns from every correction, and updates in real time from WhatsApp.
How do I know it won't invent policies?
He's conservative by design. Answers are gated by confidence and anchored in your approved sources and confirmed decisions. Anything outside that triggers a handoff rather than a "best guess."
Can I test it before it talks to real customers?
Yes. Simulation mode lets you try customer-style questions, see exactly how he responds, and validate tone and accuracy before anything touches production.
Do you use the official WhatsApp / Meta API?
Yes. Answr connects through Meta's official WhatsApp Business Platform (Cloud API). No scraping, no unofficial automations, no asking for your personal WhatsApp login. Answr is a Meta Tech Provider.
Does Answr support voice messages?
Yes - voice messages are transcribed and handled like text.
Does it work on my existing WhatsApp number?
For setup, training, and simulation - yes. You can do all of that on regular WhatsApp. To go live with real customers, you need WhatsApp Business. Once you're comfortable after testing, connect a WhatsApp Business number - you can use your existing phone number.
Can I keep using the WhatsApp Business app while Answr is running?
Yes. You keep using the WhatsApp Business app normally and Answr works alongside it. If you reply to a conversation yourself, he goes quiet in that thread for the mute window (12 hours by default from your last reply) - he won't compete with you or confuse the customer. He keeps handling all other conversations normally. You can change the mute window length anytime by messaging him.
What if I use WhatsApp Business for personal contacts too?
Answr distinguishes between customer messages and personal conversations, and only handles customer inquiries. You can also block any number at any time so he becomes completely blind to it.
Will I lose control once it's live?
No. You can pause auto-replies at any time. When you reply directly, Answr goes quiet in that conversation for the mute window (12 hours by default - adjustable or removable). You can also control when he replies - immediately, after a delay, or only during specific hours and days. Change anything anytime by messaging him.
What stops it from learning the wrong thing - one-time exceptions, edge cases?
Answr doesn't silently learn from everything that happens in chats. He only turns outcomes into reusable knowledge when you confirm them - so a one-time exception stays a one-time exception instead of becoming a permanent rule.
What if my business info changes all the time - prices, policies, availability?
That's expected. Upload updated sources or tell him the new rule in plain language on WhatsApp - the new information replaces the old behavior instead of staying out of sync for weeks.
Does Answr require flow builders, rules, or complex setup?
No. No decision trees, no brittle automations to maintain. You provide sources and instructions in plain language - he replies when confident and escalates when not. The system stays in sync with reality without becoming a second job.
Can I control when and how Answr replies?
Yes - timing is entirely in your hands, in plain language on WhatsApp. By default he replies immediately, but you can set a delay ("wait 10 minutes before replying"), a time window ("only reply Monday to Friday, 9am to 6pm"), or adjust the mute window that kicks in when you reply yourself. Switch back to immediate anytime: "reply immediately".
How much does it cost?
He has two monthly plans: Basic at $79/month for up to 750 replies, and Unlimited at $159/month with no reply limit (both excluding applicable taxes). You can start for free - sign up, teach him, and test him in the simulator, with no credit card required to start. For billing and cancellation details, see our Terms.
What counts as a "message"?
A message is one reply he sends to a customer on WhatsApp. Incoming messages from customers don't count - only the replies he sends back. Each reply counts as one message regardless of length.
Why do I need a Facebook account to connect?
WhatsApp is owned by Meta (Facebook). Connecting a WhatsApp Business number to an external service like Answr requires a Facebook account - it's Meta's standard connection process and there's no way around it. Meta also requires a digital presence for the business - a website, Facebook page, Instagram, TikTok, or even a personal Facebook profile. Answr is an official Meta Technology Provider, so the connection is secure and goes through Meta's official channel.
What languages does Answr reply in?
The agent replies in whatever language the customer uses. Supported languages include Hebrew, Arabic, Russian, English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Turkish, Hindi, and more. Special care is taken for Hebrew, Arabic, and Russian to keep responses native-sounding rather than translated.
What if there are numbers I don't want Answr to reply to?
You can block any number - he becomes completely blind to it: no replies, no data stored. On the WhatsApp Business App path, he also automatically detects personal and non-business conversations and blocks them on his own. You can unblock any number anytime.