Accessibility Statement

Last Updated: February 5, 2025

Our Commitment

Answr is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the Israeli Standard 5568 Level AA (based on WCAG 2.1).

These guidelines explain how to make web content more accessible for people with disabilities, including:

  • Visual impairments (blindness, low vision, color blindness)
  • Hearing impairments (deafness, hard of hearing)
  • Motor impairments (limited fine motor control, muscle slowness)
  • Cognitive impairments (learning disabilities, memory issues)

Accessibility Features

We have implemented the following accessibility features on our website. Most features work automatically by default, while some respond to your device or browser settings:

Built-in by Default

  • Keyboard Navigation: All interactive elements (menus, buttons, accordions, forms) can be operated using only a keyboard. Use Tab to navigate, Enter/Space to activate, and Escape to close menus.
  • Skip Links: Press Tab when a page loads to reveal a "Skip to main content" link, allowing you to bypass repetitive navigation.
  • Focus Indicators: A visible outline appears around the currently focused element, making it easy to see where you are on the page.
  • Semantic HTML: Proper heading hierarchy, landmark regions, and ARIA attributes ensure screen readers can accurately interpret and navigate the content.
  • Color Contrast: All text and interactive elements meet WCAG AA contrast requirements by default (4.5:1 for normal text, 3:1 for large text). No adjustment needed.
  • Alternative Text: All meaningful images include descriptive alt text. Decorative images are hidden from screen readers.
  • Language Support: The site is available in English and Hebrew (RTL), with proper lang attributes for correct screen reader pronunciation.

Responds to Your Settings

  • Reduced Motion: If you have enabled "Reduce motion" in your operating system settings (Windows, macOS, iOS, Android), animations on this site are automatically minimized or disabled.
  • High Contrast Mode: If you enable High Contrast mode in your operating system, the website automatically adapts to ensure all content remains visible and readable.
  • Text Resizing: The website supports browser zoom up to 200% without loss of content or functionality. Use Ctrl/Cmd + Plus to zoom in, Ctrl/Cmd + Minus to zoom out.
  • Responsive Design: The layout automatically adapts to your screen size, whether you're on a desktop, tablet, or mobile device.

Testing

Our website has been tested with the following technologies:

Browsers

  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Apple Safari (latest version)
  • Microsoft Edge (latest version)

Screen Readers

  • VoiceOver on macOS
  • VoiceOver on iOS
  • NVDA on Windows

Tools

  • Google Lighthouse Accessibility Audit
  • axe DevTools
  • WAVE Web Accessibility Evaluation Tool
  • Manual keyboard testing

Known Limitations

While we strive for full accessibility, some areas may have limitations:

  • Hero Animation: The animated phone demonstration in the hero section is purely decorative and is hidden from assistive technologies.
  • Third-Party Content: Some embedded third-party content (e.g., social media links) may not meet all accessibility standards.

We are continuously working to address these limitations and improve accessibility.

Feedback and Contact

We welcome your feedback on the accessibility of Answr. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: support@answrhq.com
Response Time: We aim to respond to accessibility feedback within 5 business days.

When contacting us, please include:

  • The web page URL where you encountered the issue
  • A description of the accessibility barrier
  • The assistive technology you were using (if applicable)

Enforcement Procedure

In case of unsatisfactory response to your feedback, you may file a complaint with the Israeli Commission for Equal Rights of Persons with Disabilities at the Ministry of Justice.

Accessibility Coordinator

Our accessibility coordinator is responsible for ensuring ongoing compliance:
Email: support@answrhq.com