Where Meta supports it, an assistant can work on the same number as your WhatsApp Business app. Here is what changes in the app, what information the assistant can receive, and what to check before connecting.
WhatsApp Business app messages and messages sent by connected software have different pricing rules. Since 1 October 2026, replies sent through a connected tool are charged after a monthly free allowance. If you use a tool, here is how to work out your bill.
A practical way to follow up on a quote without pestering a customer: sample messages, suggested timing, stopping rules and WhatsApp messaging requirements.
Friends, family and customers all write to the same number. When it's worth splitting into two numbers, how to stay on one without the mess, and how to keep an assistant out of your personal chats.
Hours, prices, delivery, parking. If you answer the same WhatsApp questions every day, here is how to find them, write each answer once, and stop typing it again.
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